For returns under the 90-Day Money-Back Guarantee, click here.
For returns under the 1-Year Warranty, click here.
EarthCalm processes refunds within 1 week of receiving the return. PLEASE NOTE: It can take an additional 10 business days for your bank or credit card company to make the funds available on your account.
Past 90-Day Deadline:
We do not accept returns after 90 days.
EarthCalm does not allow exchanges.
Return products purchased from other company:
If you did not purchase directly from EarthCalm, you cannot return your products to us. Contact the seller. Authorized Distributors are required to extend EarthCalm's 90-Day Guarantee and 1-Year Warranty, and handle their own customer returns.
If you have questions or need help, feel free to email [email protected] We're here to help!